Community resources
Community resources
Community resources
Atlassian Guard
-
Hi: I originally created my Atlassian account by using "Continue with Google" or using my Google account. Now I want to change my email address and when I do I get the warning: "Your account is con...
- Question
- atl-bobross
- identity-manager
-
I have 2 Atlassian organizations and 2 different companies, they have the same owner. Can I verify a domain in 2 different Atlassian sites?
- Question
- identity-manager
-
Hello everyone, Would you happen to know how to get the identity provider's auth-token please ? I can't seem to find it in any call in the Devtool Network-tab. In fact, when I navigate, I can't...
- Question
- authentication
- cloud
- identity-manager
- token
-
Hi there, We have a JIRA Core subscription and unfortunately the person who set all of it up and was Admin has now left the business. I would like to change some billing details amongst other ...
- Question
- identity-manager
-
Hi We're about to start a trial of Jira for Project and Service desk elements of our business. We have previously tried Jira (about a year ago) and are coming back to it. However the p...
- Question
- identity-manager
-
Hello, Is it possible to migrate from login via email to sing in with apple? THanks
- Question
- identity-manager
-
Hello, I wonder whether you can help, something horrible happened to my Moodle and I don't know how to fix it. Please see attached for a look at the error message I get when right-clicking and Inspe...
- Question
-
Hello, I just added my Microsoft AD domain via SAML to Atlassian Access. Is there a way to reduce the login to just one login page instead of two? At the moment I need to login via my email-...
- Question
- active-directory
- cloud
- identity-manager
- saml
-
I have been looking around but cannot find the answer to this question anywhere. Our situation is as follows: We use Jira Cloud, Jira Service Desk and Confluence Internally, everyone within our o...
-
Does the atlassian user management api https://developer.atlassian.com/cloud/admin/user-management/rest/api-group-users/ require atlassian access?
- Question
- api
- cloud
- identity-manager
- rest-api
-
Hi There, I'm evaluating a few products including Jira software, Confluence and also Access. Just wondering how I can associate Access with Jira and Confluence? That my question.
- Question
- cloud
- identity-manager
-
Hi, I'm trying to verify my domains to claim the accounts, and actually, the domain appears with the status "Verified", however, the number of accounts recovered is not correct for 1 domain. So, I ...
-
Hi, This issue is quite tricky, so I'll try to keep it short and to the point. The client's identity provider is Keycloak, which isn't compatible with SCIM. However, user approbation can be a...
-
I want to delete team but i have no idea how to do it i want the delete the URL below https://team-1601343719829.atlassian.net you check at the picture
- Question
- account
- identity-manager
-
I am unable to open link after move to SSO. https://wfscorp.atlassian.net/wiki/spaces/CPT/pages/702810025/How+To+Access+AWS+SSO+portal, when I tried to open it but getting error because th...
- Question
- identity-manager
-
Hey everyone, We are about to press the "Claim Accounts" button but we are unsure of the consequences. We are currently still running our production Self-hosted Atlassian stack, and are just star...
- Question
- cloud
- identity-manager
-
We have recently subscribed to the JIRA cloud. We enabled the SSO using Atlassian Access and Azure AD but we are facing a problem. Few company users had active Trello accounts under a different...
- Question
- access
- cloud
- identity-manager
- sso
- trello
-
An account was created in our Atlassian cloud for a new staff member, however, when they try to reset their password they aren't receiving an email. Their email is: greg.xxxxx@tmaxxxxx.com ...
- Question
- identity-manager
-
I am trying to deactivate users, but I can't. the Deactivate button is greyed out. How to solve?
- Question
- identity-manager
-
Estoy intentando verificar los productos que tiene un usuario ya que no puede acceder a uno de ellos y me da el siguiente error Product access failed to load. Please try again later.
- Question
- account
- identity-manager
-
I was trying to log in via https://id.atlassian.com and my account has 2 factor authentication enabled. After I restarted my PC today an error message displayed in the verification page: O...
-
Hello everyone, I'm experiencing a problem on Jira Service Desk (Cloud version). I'm the Org & site admin for my organization and I have to change it to another user. I've seen solutions f...
- Question
- administration
- identity-manager
- site
-
...rouble logging you in. You'll need to talk to your Organisation admin - tell them we sent you, and that there appears to be an issue with the SAML public key used for your SAML single sign-on c...
- Question
- identity-manager
-
Cogent6 has acquired the assets of CandidateGuru and ElevatedCareers. However, they did not keep the account active and it has lapsed for over a year. I am wondering if I can reinstate the account, e...
- Question
- identity-manager
-
Has anyone successfully seen the idle time out setting work? We have managed accounts and using Azure AD SSO integration. We recently set idle time at 8 hours. I exit Jira at the en...
Atlassian Community Events
| User | Count |
|---|---|
| 2 | |
| 1 | |
| 1 | |
| 1 |
| Subject | Author | Posted |
|---|---|---|
| 11 hours ago | ||
| July 17, 2025 2:07 AM PDT | ||
| June 19, 2025 9:51 AM PDT | ||
| May 21, 2025 2:00 PM PDT | ||
| May 19, 2025 11:34 AM PDT |