Atlassian Automation

Hello, I've created an automation that should trigger any time an issue's status is update.  There are no conditions beyond that. When the status is updated, the action is to post a comment th...

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• automation

Hi there,   I am keep getting stuck when I try to create sub-tasks once a component it's value is changed. See the screenshot: the loading icon keeps in a loop and nothing happends. I tr...

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• automation

When I create a webhook in e.g. Jira Automation, I get given a random URL for the endpoint. I'd like to be able to customize it. Instead of ab45345dfe, let me use myapp/myresource/myendpoint. Random...

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• automation
• cloud
• webhook

Hallo zusammen, wir haben eine Automation in unserem Jira-Projekt erstellt. Wir wollen, wenn wir zu einem Epic einen untergeordneten Issue erstellen eine Automation zuweisen, dass alle Labels aus d...

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• automation

Hi , We have additional  levels of hierarchy in our JIRA , project->feature->epic->story->sub task. We logged hours for stories and sub tasks  Is it possible to show...

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• automation

Hi All,   I would like to create an automation rule for a project. I would like to achive that if our issue is transitioned from one column to another assign it to the user in the Belső tanác...

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• automation

One of the coolest tools integrated with Jira Cloud is the Jira Automation. More and more users create all kinds of automation rules, but most do not realize how powerful and functional these rules c...

• Article
• automation
• cloud

We have created a custom field (Resolution Date) and looking to update the field when ticket is transitioned to closeD. I get the following errors: Unknown fields set during edit, they may be ...

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• automation

Hi Community! I just started playing around with the newish Automation feature of "Create Confluence Page".  I have a very simple rule where Issue Created > Create Confluence Page.  Ide...

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• automation
• confluence

Automate send an email reminder to the assignee before 3,2.1 day of the due date of a task in the current sprint.

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• automation

Hey Atlassian Community! It’s been a while since our last update here. A lot has happened since then - we’ve been working hard on a lot of cool new features that help you connect your automation rule...

• Article
• automation

Hello all, I am trying to link all newly created issues in a 15 minutes time period since they are almost always connected to each other. I have tried with the "Link issue to" but it doesn't work f...

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• automation

Hi,   How would you go about setting the assignee for a Jira service ticket like this: person1 for week1 person2 for week2 person1 for week3 and so on throughout the year.   Thanks,...

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• automation

My requirement is as below. Can you please let me know if that is achievable using JIRA automation?   When a jira issue is updated, I want to apply a label, say XYZ, based on below logic: &nb...

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• automation

We have a project where sub-tasks are automatically created every month and many of them are automatically assigned with a due date. I've recreated this project for testing this automation and I have...

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• automation

In Jira Automation, I cannot find a solution for this use case: - Each time you change a Fixed Version (might be multiple), for example 1.2.0 - Then I need to add the label "droid_v1.2.0" to the La...

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• automation

Hello, When creating a Task using Jira automation, is it possible to set the trigger event (in this case a Story) as the Parent of the newly created Task? BR Shrinidhi

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• automation

I have a global Jira automation rule that sets an issue's due date based on the start date of the release specified in the "Fix Versions" field. This automation works fine for all of our "Software P...

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• automation
• jira-service-management-cloud

I have a custom drop down called "delivery date flexibility" with values such as "<6 months (5)" or "<1 month (20)".   Using a Log Action in Jira Automation to try to find the right synt...

• Question
• automation
• custom-field
• jira-cloud
• smart-value

Hola quisiera saber si puedo utilizar otro rol que no sea trusted y que no tenga muchos permisos para  cargar tickets masivos? Gracias

• Question
• automation
• cloud

Hi team,   After the different changes related to the Parent link deprecation, I don't find a way to trigger a rule after linking a story with an epic. I have been checking the steps for ...

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• automation

After I download the installation file, if I double click the instalation file , error message is pop out. Installation is failed.

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• automation
• cloud

Hi, I set up automation so that the message is delivered to Slack when moving the ticket from Jira's Kanban board. At this time, can the name of the person who moved this ticket be included in the S...

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• automation

I would love to be able to clone a task with its associated checklist. Normally when I clone a task, it only clones the task, subtasks and attachments associated with it. However, it does clone the c...

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• automation
• clone

I wish to create a custom field for my issues that automatically create a series of web links. I don't want to use the URL field as it displays the whole url as well as needing more than 1. I want th...

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• automation