Atlassian Automation

Hi  Thank you for your time. I am trying to acheive below automation. Project A has status Open,In progres, In Review ,Done Project B has status Backlog, Selected for development,In Code Rev...

• Question
• automation

We record replacement material in our service management on the incidents, which must be configured in advance. The aim is to generate a subtask for each piece of hardware recorded. The material is r...

• Question
• assets
• automation

Dear community, I'm struggling with an automation I've been asked for by our Release team. Let's start with a bit of background : we've got 2 projects in which we track the deployment of new relea...

• Question
• automation

Hi, we wanna make a GET from automation, but we need autheticate with NLTM, not basic auth.    Can we do this?

• Question
• automation
• cloud

Hi all, I am trying to create an automation that will check to see if all linked issues to the trigger issue are in resolved. If yes, transition the issue to the next status in the workflow.  ...

• Question
• automation

Hi, Whenever I put any remaining time in the parent task and log some work in Its child task it will not cover the remaining time in the parent task but add the logged time in it. What I want wh...

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• automation

I have created a rule in JIRA automation wherein I'd like to send a chat notification on teams for all the watchers in tickets filtered out by my rule. Is there any way to implement it without using ...

• Question
• automation

I'm using power automate to pick up emails that land in a shared inbox, do some processing on the attachments, and then drop it in Jira service desk as an emailed ticket. There is a Jira connector is...

• Question
• automation
• jira-cloud
• power-automate

Dear Jira community! In my Jira project, there is a sub-task, which is calculating the due-date due to the due-date in the parent task: {{issue.dueDate.minusbusinessdays(40)}} If the date is chang...

• Question
• automation
• due-date

I want to set up an automation that creates 5+ epics, and each epic would have 2 to 10 tasks under it.  I can only seem to make it work for 1 epic, and multiple tasks.  **Essentially, we ...

• Question
• automation
• epic
• multiple
• task

Hello, I am attempting to create a rule that edits the epic link and assigns a specific epic to that issue.  I am using the following JSON {     "fields": {    ...

• Question
• automation

I have a use case where I am sending in emails to Jira service management to create tickets. Those emails will have multiple attachments and I want to add a system where I can count the # of attachme...

• Question
• automation
• jira-cloud

Hello everyone,  I am a new Jira user and I was wondering if there is a possibility where when a new query is logged in the Jira Service Management then it gets cloned automatically into a proj...

• Question
• automation
• jira-work-management
• new-to-jsm

I have a project in which I need to extract the details of Jira tickets to implement in a database and start comparing them,   I need to use the web scraping selenium python to extract the dat...

• Question
• automation

Wondering if someone can help me. I'm looking to try and have an automation that reads the summary of an issue, takes a key word from the summary, and then changes the organisation, to match that ke...

• Question
• automation

Good afternoon, I am trying to automate the registration of time in a project, in it we use the Actual Start and Actual End fields which register Days and Hours, the problem arises with the formula ...

• Question
• automation
• cloud

Hello, In Jira Automation there is a JQL query template for issues with more than 5 days without update: "updated <= startOfDay(-5d) AND statusCategory != Done" I would like to run a JQL search...

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• automation
• cloud

I want to use If/else block with components but i got the error message for  limitations is there any options we to resolve?   Thanks Suneeta 

• Question
• automation

Hello, I would like to create a comment for an object/asset in an automation rule. Unfortunately I can't find a action to comment on objects (only edit/create). Is this possible? If yes: can i ment...

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• automation
• cloud

{{triggerissue.fixVersion}} errors and not sure why smart value does not resolve as expected.  {{triggerissue."Epic Link"}} has no issues

• Question
• automation
• cloud

If my automation is updating any field value in the issue , it consider this as issue updated and sends notification to the assignee and reporter . How to disable these notification as its spamming t...

• Question
• automation

If my automation is updating any field value in the issue , it consider this as issue updated and sends notification to the assignee and reporter . How to disable these notification as its spamming t...

• Question
• automation
• jira-cloud

It would be great to generate a PIR where the  Primary incident field is populated as part of the creation (via automation). But is that possible currently?

• Question
• automation

Hi, I'm new to automations in Jira, and I can't find a good documentation to begin with.   I have the following email HTML: A new version was successfully released. Please find the RN below:...

• Question
• automation

Hope everyone having a good weekend :) Looking for some help with Jira automation, so basically I want to set up a manual trigger to update Epic status to reflect the lowest status of the linked sto...

• Question
• automation
• cloud
• jira
• jira-cloud