Atlassian Automation

HI Team, I have created an automation where a slack message will be sent in a channel whenever a new comment is added in JIRA ticket. The message that is posted in slack consists of ticket id, summa...

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• automation

I am trying to implement If/Else block for our service catalog but the condition is not meeting the criteria and failing. Need some guidelines to fix the issue. See the images below:

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• automation

I was wondering if there is a way to automate the creation of a story in Jira based off an event in a Calendar on Confluence. We have some events in a year that our scrum team members need to plan i...

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• automation

Hi, there is a requirement to send an email for issue created updated and all the events related to it to multiple non jira user group emails for a particular project. can someone try to help as qui...

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• automation

I'm having trouble copying fields in an automation. I need to copy the sprint field of the issue to another field of the same issue when this sprint field undergoes any change. That's possible?

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• automation

Hi Team, I am trying to configure a JIRA automation that sends slack messages as a reminder for tickets that needs to be investigated that are in a specific status for more than 5 days, I am able to ...

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• automation

Community, I'm interested to learn about the common integration tools that you use to integrate Jira/JSM to external applications. Do you use direct API integrations and custom coding for automation?...

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• automation

Hello everybody, Real case: I coordinate a team of 5 developers, and we all work 40 hours per week. Every two weeks, I plan the work for the team for the following two weeks. However, we often encou...

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• automation

Trying to create an automation that involves the location feature, so it can be mirrored on a linked card. I want the trigger to be "When a location is added" or something on those lines but I don't ...

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• automation
• cloud

Hello,  I have an automation that isn't behaving as expected.  It runs when a customer opens a ticket and essentially has 2 relevant functions: 1. To set a supported version field based on...

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• automation

When will we see @ function added to Jira Automation

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• automation
• cloud
• jira-software
• jira-software-cloud

Hi I am trying Jira automation to generate sprint report for user hours and tasks based automatically when sprint ends. Have anyone know any way to automate this process? JIRA automation, we w...

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• automation

Hello, I want to host atlassian products on kubernetes which storage solution is most suitable or how should we manage the storage?  We are currently using bare metal kubernetes. We use longho...

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• automation

Hi, I am trying to set up an automation that will send me an email when a new page is published under a specific parent page.  In the parent page, it contains a create from template button to c...

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• automation

Hi,   I have test case written as in BDD scenarios format.  Given valid username and password When the user enters "<username>" and "<password>" the credentials Then the us...

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• automation

Is there a way to automate account creation in Sailpoint via Jira Automation

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• account
• automation

How can I auto assign a ticket to someone on a issue status transition for a specific issue type?   For a custom issue type, with custom state transitions, I want to be able to auto assign an ...

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• automation
• post-function

Dear Community, We are using JIRA Server (On Prem) and we have a Project Board open to everyone at the company. As we have another application reponsible for automation, this tool is actualy creati...

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• automation

  In this tutorial, we share 3 simple steps on how to find the right smart value syntax for any custom field in your ticket to create complex automation rules.   Step 1: ...

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• automation

We have this new feature for manual automation to prompt for input on trigger and then set a userInput smart value from that prompt. Reference: Request input from users when a Manual rule is tri...

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• automation

Hello, i wanted to know if we can create automation like this: when identified field on check box is selected, then ad new specific fileds. ex: check box = cup, fork, plate, spoon if i check c...

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• automation

Hey Community,   I wanted to share something I have recently managed to resolve using the Atlassian automation engine. I know I am not alone in trying to resolve this, so in order to make ever...

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• automation
• cloud
• epic
• estimate
• issue
• +7 more tags...

Dear community, I'm trying to change the reporter from a specific type of Tickets, but I'm having issues.   So the Ticket will be created with one generic JIRA account as reporter, and the go...

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• automation

When an issue is updated  And If that update is the Epic Link being created And if the Parent matches “component in (“test”) Then Edit Issue add Component value(s) you want.   I would...

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• jira
• automation
• cloud
• jira-cloud

I'm looking to create a rule through Automation, that will update an issue status from 'In Progress' to Pending, once the issue reaches a certain amount of time in one setting. Is this possible, and ...

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• automation
• cloud