Atlassian Account

Hello, In my previous job I was also working as a Jira admin, and I have used the community quite often, published some articles and earned badges and such. When I left that job and started a new...

• Question
• account-identity

Hi there, I don´t know our Site Admin, as it is maybe a Person who already left our company. As the new Head of Productmanagement in our company I would also like to work with Jira and please need a...

• Question
• account-identity
• jira-software
• unknown-hosting-type

Hi, we receive emails from  community-do-not-reply@em.atlassian.com that have DMARC Fail error. We noticed that the sender SMTP changed, please set your DNS to allow the server: Remote Se...

• Question
• account-identity

Currently I am facing error message "ae95c541ebcc45fba715193108f116bb". Getting an error when trying to create a new Atlassian site. (ex.  xxx.atlassian.net) The message appears after s...

• Question
• account-identity
• cloud
• jira-software
• jira-software-cloud

HI We have change the domain and now we are not able to access our site, we are using Microsoft SSO to login into our site.   How to resolve this?

• Question
• account-identity

I was recently separated from my company and all of my Atlassian training and certifications were under my company email address. How can I get these moved to my personal email address so I can valid...

• Question
• account-identity

Hello, I know that this question is repeated., but I can not solve my problem.  I can't change the email because it asks me for the previous pass, but since I use Google to connect I don't...

• Question
• account-identity

Hi guys, actually I am member for a long time in here, but now, cannot get into my old account. If I hit Log-in button on the top, there is no login screen, just login into the on-of-the-company ac...

• Question
• account-identity

I need to delete the account so that it is completely removed from the database!

• Question
• account-identity

je n'arrive pas à me connecter sur trello et je ne sais pas comment je peux recupérer mes projets

• Question
• account-identity

Почему то у новых пользователей блокируются аккаунты и не добавляются пользователи и их почты с чем это связано невозможно пригласить пользователей ??

• Question
• account-identity
• atlassian-platform
• mov-atlassian-account

Hi,   I am not able to understand the difference between Atlassian Pricing (https://www.atlassian.com/software/access/pricing) and single product (Jira, Confluence) pricing. I do not unde...

• Question
• account-identity

I receive the following error message: You don’t have permission to access this content It looks like your account has been deactivated. We've sent you an email with details of who to contact t...

• Question
• account-identity

• Question
• account-identity

When I was getting started I used Jira Software but have now moved all of my projects to Jira Work Management. I'm not using Jira software anymore and it's confusing to have to think about which Jira...

• Question
• account-identity

Hi, I represent a partner vendor for Atlassian - we have a large number of apps on the marketplace.  We currently use GA4 for our marketing analytics. I am wondering if we can collect/send to ...

• Question
• account-identity
• atlassian-platform
• mov-atlassian-account

I am trying to setup an Atlassian/Trello account for a new employee. I have created their account however the verification email isn't ever arriving at our email server. As the administrator, I have...

• Question
• account-identity

I received an email from "advocates@am.atlassian.com" containing the following message. Could someone please assist me in understanding the nature of this email? I'm unsure if it's a legitimate messa...

• Question
• account-identity
• jira-service-management
• mov-atlassian-account
• platform
• unknown-hosting-type

Hi. I can't change my Account email. No verify messages are coming to my new email.

• Question
• account-identity

It's very confusing for me as an administrator to see so many normal interface elements for Atlassian products and services that we're not currently subscribed to. If it's confusing for me, imagine h...

• Question
• account
• account-identity
• automation
• project
• template

I have tried time and again to decide what works the best for having an IT Help Desk/Project Management (yes, totally integrated) using one or more of Atlassian's products, but the more I explore the...

• Question
• account-identity
• atlassian-platform
• platform

If you would like to receive an alert in your email account associated with the Atlassian account from a specific subject, please follow the instructions below; as an example, I would like to receive...

• Article
• account-identity
• alert
• notification

Expected: I log into any public atlassian.com subdomain related to services associated with my atlassian account.  All atlassian.com subdomains should accept the identity I established in that s...

• Question
• account-identity
• platform

I am trying fetch audit logs for my organisation, getting error -  Payment Required. Request - curl --location 'https://api.atlassian.com/admin/v1/orgs/<org_id>/events' \ --header '...

• Question
• account-identity
• api
• event
• rest-api

I was trying to verify my account.

• Question
• account-identity