I'm Ukrainian developer and my Atlassian account was terminated

[Serhii]

Despite the declaration of support for Ukraine, Atlassian removed my access to the account. I am a Ukrainian developer and I live in Ukraine. Today a letter was sent from some advocates and the account was immediately deleted.

Support is not responding. What to do?

[Andy Heinzer]

Hi @Serhii 

Could you let me know more details about your account?  Where you contacted with a ticket number about this account suspension?  Perhaps a CA- prefixed ticket number?  If you could please share with me that ticket number it would help to investigate from this side.

Right now I cannot locate any account related to you here.   There are a wide variety of reasons accounts can be suspended.  I suspect that this might be a false positive in regards to US export control laws, but without knowing the specific Atlassian Account ID or email address of the account in question, I don't know how else to help here.

Andy

[Serhii]

Andy,
I got Email with title "CA-3176137 Account Profile" from Alyssa

[Lucas Modzelewski _Lumo_]

Try to reach out to some Atlassian Partner in Ukraine, maybe they can help you sort this out: https://partnerdirectory.atlassian.com/?f_regions=emea&country=UA 

[Serhii]

 Łukasz, thanks for your link.
It's surprising that Atlassian hasn't removed Ukraine from its Country/Territory list yet.