Despite the declaration of support for Ukraine, Atlassian removed my access to the account. I am a Ukrainian developer and I live in Ukraine. Today a letter was sent from some advocates and the account was immediately deleted.
Support is not responding. What to do?
Hi @Serhii
Could you let me know more details about your account? Where you contacted with a ticket number about this account suspension? Perhaps a CA- prefixed ticket number? If you could please share with me that ticket number it would help to investigate from this side.
Right now I cannot locate any account related to you here. There are a wide variety of reasons accounts can be suspended. I suspect that this might be a false positive in regards to US export control laws, but without knowing the specific Atlassian Account ID or email address of the account in question, I don't know how else to help here.
Andy
Try to reach out to some Atlassian Partner in Ukraine, maybe they can help you sort this out: https://partnerdirectory.atlassian.com/?f_regions=emea&country=UA
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