Created Jul 13, 2022, Last active today
Hey everyone, If you are working at an MSP and you have been through a few client system migrations, you already know the drill. The data migration gets all the attention. The integrations? They ge...
Time tracking is one of the most common practices in Jira. Teams log hours, monitor workload, and use the data to improve planning. But there's a question many organizations struggle to answer: W...
AI agents are no longer just a future idea. In the Atlassian ecosystem, they are already here, and Jira teams are actively exploring how agents can improve their workflows. We can see this trend cl...
...ut that is a different system from Marketplace search. So two things are true at once. Atlassian signaled the NLP direction itself, and early. But the OpenSearch mechanics and the three-factor model c...
It's only halfway through 2026, and across six apps in the Atlassian Marketplace, we've had just 23 support tickets. I was at WES2026 (Work Evolution Summit) in Bucharest speaking with another...
Hello Atlassian Community, We are evaluating a potential future migration from Atlassian Cloud Premium to Atlassian Government Cloud and are trying to confirm whether our current Splunk/SIEM integra...
Support questions don't wait for business hours. Someone evaluating RMsis at 2 AM in another timezone has a question, and the answer is sitting in a Confluence page they'll never find on their own. ...
Managing customer organizations in Jira Service Management becomes increasingly difficult as the number of service projects, customers, groups, and business rules grows. That is why we have continu...
On the "Create GitHub branch" page, my repos are no longer being detected. Others in my org are able to get it working just fine.
...oise" to identify hidden bottlenecks and measure your true speed of delivery. Quantify & Optimize: Generate actionable trend lines, throughput charts, and time tracking reports. Get the exact e...
Jira's Standard Calendar provides a convenient way to visualize Jira issues on a calendar using the issue's Start Date and Due Date fields. This helps teams gain visibility into schedules, deadlines,...
There are 48 national teams in the FIFA World Cup 2026, and thousands of partners in the Atlassian Marketplace. A few weeks ago we started mapping one onto the other — and the result said more about ...
This article reflects real governance questions we hear from Jira admins, IT teams, and security officers. Connecting SharePoint to Jira creates immediate productivity gai...
Hi Team, We would like to confirm whether the Planning Poker plugin can be installed and supported in our Jira Data Center environment. For your reference, we have provided the plugin link b...
We are currently in the process of trial running Structure, and I am trying to adapt it for use in one of the projects. When I create a structure view, I can add generators and share the view and it...
For more than twenty years, Confluence has helped teams create structured documentation, yet one deceptively simple thing has stayed hard to solve properly: numbered headings. It's not a new ask. ...
Hi Atlassian Community, We’ve added more flexibility to color-coding your Jira timeline. Previously, items on the timeline could be color-coded by work item type. Now, you can also color-code you...
👋 Hello Partners! If your app manages field visibility, requirements, or project configurations in Jira Cloud, it’s time to look at the new Field Schemes API. We are moving from the legacy two-tie...
One of the questions I've encountered repeatedly when working with Jira Assets is surprisingly simple yet incredibly difficult to answer natively: "What did our Assets actually look like before t...
Most Jira dashboards focus on: Open issues Overdue issues Sprint progress Story points SLA breaches But there is one question that Jira teams ask repeatedly: "...
At 10:02, a merchant reported that customers could not complete card payments. By 10:08, support responded: “We are aware of the issue and investigating.” The First Response SLA was met, and the da...
Jira already captures a lot of workflow history: when an issue changes status, who works on it, when it is completed, and how long it stays in different parts of the process. But when a delivery me...
This guide is for IT service managers, support leaders, engineering managers, system architects, and DevOps teams looking to connect Zendesk and Jira through a scalable, bi-directional integration. ...
At some point, most team leads discover that Jira can tell them almost anything about what their team is doing. Who closed the most issues last sprint. How long each person's tickets sat in review. W...
Most Jira teams track things like: Issues currently in QA Issues waiting for review Issues breaching SLAs Issues stuck for too long But there's another category of issue...
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