Hello, I am attempting to add Opsgenie as a Do Not Distrub excepted application on my Android Pixel 5. Opsgenie doesn't show as an option in the settings list. Thoughts? I had installed Opsgenie...
Hi all Hello everyone, We have found ourselves in the situation of having to change the name of a slack channel created from an OpsGenie incident. It was created with a name (changing the pre a...
We are adding AirFlow email alerts to JSM.. If the monitoring app is integrated with OpsGenie the results are predictable. Monitoring app will trigger an ALERT and under specific conditions, ALERT w...
Hello, I would like to know what timezone the entries in the Timeline of the manually created incidents refer to. I assume that the incident timeline is set to the timezone configured in the...
I see the V2 integration with microsoft teams for opsgenie found here: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-microsoft-teams-v2/ It would appear that there is n...
...ndpoint - I have looked everywhere in OpsGenie, and i cannot figure out how to give permission to this endpoint. This is the body i get back from the status 403 call. <!DOCTYPE HTML PUBLIC...
Requirement: Client is having Pager Duty used for incident management and bridge call scheduling. This has to be decommissioned and to be replaced by Opsgenie. The data and configurations and l...
In this api description; "type": "hourly", "length": 6, What is hourly and what is length? Going further the payload example, neither type nor length are adding up to anythin...
I'm confused why you would hide a user count from me. If I go to the Subscription page in the Billing section of my Opsgenie instance, it tells me I have 160 seats/licenses. And... hooray, it w...
Is automation the only way? I have a look in "Rules for taking action against alerts" and in the rules "Update action" I can only "add comment" and "Close ticket" I can't choose anything else like tr...
Can we use one single instance of Opsgenie with multiple distinct JSM accounts (One to many relation of Opsgenie with JSM)? Is this possible? If yes, how will this be achieved? Please help on this q...
As alerts are now managed in Jira service management and it is possible to set maintenance windows for the muting of integrations, we are wondering if the maintenance filters could be improved to all...
Hi all, I am migrating my OpsGenie Heartbeats to start using the JSM Endpoint, however the Genie token does not work with the JSM endpoint and the documentation suggests to use user@email:api-token....
If "Continue with next Policy" is disabled but the first alert policy conditions are NOT met, does this mean the next policy in the chain will be checked?
I need to find out how to escalate an alert to another team. The other team will have a schedule rotation and the person on call should be able to view the alert is assigned to their team.
I am looking for average time to ACK an escalation as well as any other useful data
We've set up notifications based on alert priorities. P1 through P3 alerts will notify dev team users, staggering times between escalations. This was agreed to by our management team and I am not inc...
Hi I have set my opsgenie account to send me a push notification immediately on the app. It still takes 10 minutes to send the push notification to my phone. Is there anyway to make it real time. I h...
From my understanding OpsGenie has been moved into Jira service management. I have a team member who is trying to view "Operations" section in Jira and he can see his team members just fine. H...
I am looking to review previous alerts over the past month, but only between the hours of 6PM-6AM. Instead of doing this individually for each day in the last month, is there a way to search for all...
Hello, I have Opsgenie integrated with our JSM cloud project. What I'm looking for is a way to accomplish this: When an issue is assigned in our JSM, I want the alert in Ops Genie to b...
i have configured a routing rule, escalation, and schedule (roster) for our opsgenie team but there's a requirement to send the alert to all team members as well. alert comes in via API i...
Buen día, actualmente recibo notificaciones que estoy de guardia pero es un grupo que no existe.
...ource of all the alerts coming to opsgenie is same (email address) but i want to create different alerts (open, acknowledge, close) based on subject of the email depending uopn importance of email. I t...
Will all migrated OpsGenie Integrations pointing to https://api.opsgenie.com/v1/json/xyz endpoints need to be recreated before February 19th when OpsGenie goes read only? I have yet to find a...
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