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- Tag: opsgenie
Tag: "opsgenie"
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Can we use one single instance of Opsgenie with multiple distinct JSM accounts (One to many relation of Opsgenie with JSM)? Is this possible? If yes, how will this be achieved? Please help on this q...
- Opsgenie
- Question
- atlassian-cloud
- opsgenie
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As alerts are now managed in Jira service management and it is possible to set maintenance windows for the muting of integrations, we are wondering if the maintenance filters could be improved to all...
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Hi all, I am migrating my OpsGenie Heartbeats to start using the JSM Endpoint, however the Genie token does not work with the JSM endpoint and the documentation suggests to use user@email:api-token....
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If "Continue with next Policy" is disabled but the first alert policy conditions are NOT met, does this mean the next policy in the chain will be checked?
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I need to find out how to escalate an alert to another team. The other team will have a schedule rotation and the person on call should be able to view the alert is assigned to their team.
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I am looking for average time to ACK an escalation as well as any other useful data
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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We've set up notifications based on alert priorities. P1 through P3 alerts will notify dev team users, staggering times between escalations. This was agreed to by our management team and I am not inc...
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Hi I have set my opsgenie account to send me a push notification immediately on the app. It still takes 10 minutes to send the push notification to my phone. Is there anyway to make it real time. I h...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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From my understanding OpsGenie has been moved into Jira service management. I have a team member who is trying to view "Operations" section in Jira and he can see his team members just fine. H...
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I am looking to review previous alerts over the past month, but only between the hours of 6PM-6AM. Instead of doing this individually for each day in the last month, is there a way to search for all...
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Hello, I have Opsgenie integrated with our JSM cloud project. What I'm looking for is a way to accomplish this: When an issue is assigned in our JSM, I want the alert in Ops Genie to b...
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i have configured a routing rule, escalation, and schedule (roster) for our opsgenie team but there's a requirement to send the alert to all team members as well. alert comes in via API i...
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Buen día, actualmente recibo notificaciones que estoy de guardia pero es un grupo que no existe.
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...ource of all the alerts coming to opsgenie is same (email address) but i want to create different alerts (open, acknowledge, close) based on subject of the email depending uopn importance of email. I t...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Will all migrated OpsGenie Integrations pointing to https://api.opsgenie.com/v1/json/xyz endpoints need to be recreated before February 19th when OpsGenie goes read only? I have yet to find a...
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Greetings, I am testing Essentials trial, want to have automated phone calls from StruxureWare during off hours for certain critical hardware we have to monitor in our company. Configured integratio...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
- struxureware
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...nitially, I thought it was because, once created, we apply Issue Security in JSM. However, I'd expect to see a permissions error in the logs. If it is Issue Security, how do we add OpsGenie to i...
- Opsgenie
- Question
- cloud
- jsm
- opsgenie
- opsgenie-cloud
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Deal bloatware makers! The question is in the title. Following the the write-up on escalations api here; https://docs.opsgenie.com/docs/escalation-api curl -X DELETE 'https://api.eu.opsgenie.com...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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When checking "User details and activity" report under Analytics -> User Management Report, we noticed that "Last logged in" column shows wrong data for some users. In comparison, the report for u...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I have an iphone 16 Pro and running Ops Genie. I am not able to hear the alerts and the settings do not appear to be correct (comparing with an iphone 15 the settings are different) all the se...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hi Team, I've this information in tabular format, and it comes as an alert as synced with Opsgenie. I wanted to activate teams integration with Opsgenie, however, I'm unable to achieve that t...
- Opsgenie
- Question
- cloud
- jira-service-management
- opsgenie
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In opsgenie starring multiple saved searches is not allowing
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I am looking to integrate Jira incident queues with opsgenie so that the on call engineers are notified any Priority 1 incident when created to avoid chances of ignoring , the on call engineers can b...
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From what I can tell - webhooks are outbound only? Can I send webhooks TO opsgenie and send alerts based off that payload data?
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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...o discuss the ongoing merge of two Atlassian products, Jira Service Management (aka JSM) and Opsgenie (OG). The panel was comprised of people with three different perspectives. The Atlassian p...
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