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Community resources
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- Community
- Tag: opsgenie-cloud
Tag: "opsgenie-cloud"
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Incident triggered a notification to first level. Event was acknowledged via phone within the 15 min period. Logs show the acknowledgement. Event was still escalated to the final le...
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Hi, We have Site24x7 integrations under two different team with the same configuration and rules. However, one of the team could not get alert and we couldn't see the alert on Opsgenie "Alerts" menu...
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We're looking to set up reports that could be automated and sent to respective stakeholders' email address on a certain date each month displaying the MTTA/R Analytics for the previous month. Is the...
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I normally keep my phone notification/ringer settings on vibrate 99.99% of the time. Generally, I never use Silent or Do Not Disturb. Just the vibrate setting. On my old Google P...
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I just saw the email/notice about OpsGenie going end of life. I don't see how Atlassian can claim that JSM or Compass can do anywhere near what OpsGenie can do in terms of Alert Management? Am I mi...
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When an incident is updated in ServiceNow, a POST request is sent to OpsGenie. The payload looks like this: { "alias": "", "incidentNumber": "INC545xxxx", "state": "Ad...
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...ncomingData, no matching alert update rule was found. i have other rules aswell and all are working beside this one, so i want the Alert to be Closed on Opsgenie when a public reply i...
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I have a webhook integration configured so that when it receives an ack, it sends a notification. However, I noticed that sometimes the owner comes in email format and other times it co...
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Hello Everyone, I am unable open a case in Atlassian support. I have logged in with Owner role. Does any one has any idea how can i raise this issue. Any email address you can share.
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We're receiving alerts from GCP through the standard webhook integration. The payload looks like this: { "incident": { ... "metric": { "labels": { "metric_label...
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Opsgenie App on andriod phone not able to access Opsgenie . SSO enabled
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I have been able to login to Atlassian using my email address. This address has been added to an OpsGenie instance currently in place for our organisation and when I try to access it the login ...
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Is it possible to create some sort of dashboard or tracking mechanism to see when jobs ran last.
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We have opsgenie creating alerts based on tickets being created on jira service desk. The severity field(custom field) is getting blank values although jira service desk tickets have a value assigned.
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Hi Community, How can I remove the old phone from this list? Ever since I changed my phone, I have not been receiving notifications via the Opsgenie application. I checked the logs, and it s...
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Hello, We are trying to improve the title of the Opsgenie notifications. We have a payload that is sent to Opsgenie, and we would like to include a field from this payload in the notification title....
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I am currently attempting to integrate FortiAnalyzer with Opsgenie; however, I am encountering an error message that appears in the web debug log. This issue is preventing successful integrat...
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Hello, I'm on Iphone 16 with the latest os upgrade and noticed that I'm not receiving critical alerts. I've double checked my settings and confirmed that I am overriding the DnD settin...
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We wish to feed in email alerts from an anti-virus platform to monitor for issue. The platform generates 1000's of email per day, most of which we have no interest in and just filtering some...
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Hello, I would like to know what timezone the entries in the Timeline of the manually created incidents refer to. I assume that the incident timeline is set to the timezone configured in the...
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Hi all, When using confluence in our company, we have many users mistaken the search box in the left pane as the global search box and led to many confusions. We plan to either...
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I see the V2 integration with microsoft teams for opsgenie found here: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-microsoft-teams-v2/ It would appear that there is no...
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In this api description; "type": "hourly", "length": 6, What is hourly and what is length? Going further the payload example, neither type nor length are adding up to anythin...
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Is automation the only way? I have a look in "Rules for taking action against alerts" and in the rules "Update action" I can only "add comment" and "Close ticket" I can't choose anything else like tr...
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If "Continue with next Policy" is disabled but the first alert policy conditions are NOT met, does this mean the next policy in the chain will be checked?
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