Tag: "halp"

...loud marketplace. One of the issues we have is that we need a Service Catalog offering over 100 services to internal customers, but content that's publicly accessible. We'd like the customer to be a...

• Jira Service Management
• Question
• jira-service-desk
• cloud
• cmdb
• halp
• jira-service-desk-cloud

We have the help center for and at the moment are just using it for IT, but eventually want to use it for more tickets.  We've set up Jira specifically to have different forms based on your IT r...

• Confluence
• Question
• cloud
• confluence
• confluence-cloud
• halp
• jira-service-desk

Hello, We only have one Service Desk project for JIRA Serivce Desk. so there is only one Customer  Portal for customer to enter there requests.  So there is no need for the Help center te...

• Jira Service Management
• Question
• halp
• jira-service-desk
• jira-service-desk-server
• portal
• server

Hi,   I would like to customize the customer portal and help center with extra navigation options to specific content in our knowledge base.  We have a Jira cloud instance and now our cu...

• Jira Service Management
• Question
• jira-administration
• cloud
• customer-portal
• halp
• jira-service-desk
• +1 more tag...

I have admin rights to my Confluence project, but I do not see the options I need to customize my site. 

• Confluence
• Question
• confluence
• halp

We only have two forms and it would perfect if the default Help Center screen simply listed all the Articles and Help forms available without the need to enter a search string. I've discovered that ...

• Jira Service Management
• Question
• halp
• jira-administration
• jira-service-desk

i would like to add one more label to this, which might make the work easier.

• Jira Service Management
• Question
• custom-field
• halp
• jira-cloud
• jira-service-desk

There is only a single servicedesk project active, but in the help center there is a second servicedesk where you can raise requests. If i make a request i can find it back if i click on the "request...

• Jira Service Management
• Question
• halp
• jira-service-desk

Hello, I don't want a customer to see other portals for other clients in Help Center Portal (Popular/Browse All). How can I do this? I already tried to Active this option "Customers my team adds t...

• Jira Service Management
• Question
• customer-portal
• halp
• jira-service-desk

This question is in reference to Atlassian Documentation: Using the help center I've prepared a new helpdesk customer portal. On the cusotmersite I've includet 3 posibilitys to ask your questions so...

• Jira
• Question
• cloud
• documentation
• halp
• jira
• jira-service-desk
• +1 more tag...