Can we customize the lable in the help centre page shown below.

[Karthik Mohan]

i would like to add one more label to this, which might make the work easier.

[Andy Heinzer · Accepted solution]

To the best of my knowledge there is no way to customize this help center view natively with Jira at this time.  There are a few different existing feature request for this I would recommend taking a look at such as :

https://jira.atlassian.com/browse/JSDCLOUD-3718

https://jira.atlassian.com/browse/JSDCLOUD-4580

From reading the comments on these and related pages, it might be possible there is a 3rd party plugin to Service Desk that might allow you to add additional fields here.   I found one plugin for Jira Server that seems to do this in Ultimate Theming for Jira Service Desk.   However that plugin does not appear to have a Jira Cloud version at this time.