Workflow labels for Issues for Next Gen project are out-of-date

[Manish Jain]

Hi,

So I have a created a Next-Gen board. I had edited the status columns to have some initial setting, but then I have subsequently updated my board to have different status columns. However, when I go to the Issues Filters page, and click on the ... for any issue, it always shows me only the old statuses (which are not even valid anymore). 

I thought of reindexing Jira, but can't find a way to do that either. 

Any advice would be appreciated.

Thanks,

Manish

[Deleted user]

First, how do you classify an issue if it's breached?

[Nuno Ferreira]

Hi Gabrielle,

As "breached", regardless of state. We're only allowed a few issues to be breached per month.

I want to have a report that shows me the issues that have been breached by month, regardless of their currrent state. This way I can report to my customers if I've met the monthly goal.

Thanks,

Nuno

[Deleted user]

Then you will just have to create a JQL for it on a monthly basis.

https://confluence.atlassian.com/jirakb/how-to-configure-notifications-for-breached-slas-in-jira-service-desk-777027020.html

[Nuno Ferreira]

Hi Gabrielle!

Thanks for pointing this out.

The problem with this approach is that I don't get to have a history on the results.

I get the report and can file it, but today, how can I use JIRA to know the breached issues from last monht (without going back to the filed report)?

Thanks,

Nuno