Tool to schedule appointments

[Jessica CAURO]

Hello,

Our helpdesk service wants to be able to schedule meetings with users (installation of workstations, applications, etc.) from Jira Service Management.

This "calendar" would provide a global visual of all current / upcoming appointments for the team leader as well as for the technicians.

Do you know if there is a tool on the marketplace for this?

Thanks !

[Justin McCamish · Accepted solution]

Hi. If you are using Greenhopper then you can change the "card" colour using a specific JQL for each of your custom field values.

There is a good page describing it here: https://confluence.atlassian.com/display/GH/Configuring+Card+Colours

If not, then I think the only way to do it would be via a plugin.

[Jiannan Tang]

Hi Justin:

I had found a plugin https://marketplace.atlassian.com/plugins/org.hakanai.jira.plugins.jirastatuscolor

But it did worked.

And I try to add the script to Announcement Banner

AJS.$('.customfield_10608').css("background-color","red");

alert();

befour the alert, the color changed, after the alert() the color return white.

[Justin McCamish]

Yes, that plug-in looks useful. We're about to upgrade to Jira 6 so I'm not sure we'll get to use it.

Best of luck.

[murali krishna]

As Justin said, Greenhopper have that feature of color your issues but what you want is in Issue Navigator which I think is not possible