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Can not set Resolution with automation for Jira in Next Gen project

Kamal Hami-Eddine
January 28, 2020

Hi all, 

 

I tried to change issue resolution with automation for Jira following advices found in: 
https://community.atlassian.com/t5/Next-gen-questions/How-do-you-resolve-or-close-an-issue-in-a-next-gen-project/qaq-p/1050600

However, using the workflow provide by @Sheila Hippert I get an error message, saying that field Resolution may not be on transition screen.

 

Any idea why this does not work for me ?

 

Unknown fields set during transition. Field may not be on transition screen. Fields ignored -Resolution (resolution)

2 answers

0 votes
Jonathan Bissell
I'm New Here
I'm New Here
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April 26, 2017

You want to use project automation . It can automatically do must things useing SQL 

0 votes
Arthur Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 8, 2012

Hello Vàclav,

You just need to create a screen, add the assignee field to it and then associate this newly created screen with a transition on your workflow. You don't need to set any post-functions to achieve this. :)

Cheers,

Arthur Gonçalves

Václav Nedvěd
October 9, 2012

Hello Arthur,

I wish it was that easy. :)

I have screen with assignee field associated with a transition yet. Problem is that I want assign issue to the lead developer (atomatically, without manual selection) if there isn't an assignee selected on transition screen.

So, like this:

if (assignee is not selected on transition screen) {
  assign to lead developer;
}
else {
  assign to the assignee selected on transition screen;
}

I think it's impossible with standard workflow tools, transition screens, post functions, .... But I think many people would like to use it as I do, so, it can't be so impossible. :)

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