We have completed our sprint and closed it. However all the 17 Done jiras in the last sprint are appearing in our new sprint.
All the Done tickets have the done tick next to them.
How do I remove them so they don't appear in the next sprint?
Is the resolution set to resolved on the issues that have a status of 'done'?
It might be an issue with your workflow.
Normally when you close a sprint you will be prompted to move any remaining tickets that are still in progress to the next sprint (or back to backlog). This works based on resolution rather than status though.
If you scroll down to:
'Setting the resolution field'
There is an explanation that should help.
Hi @Stuart C ,
I figured out that, since i have a very similar issue, i'd post my question here:
I have tickets that appear to randomly just jump into the next sprint, despite
a) having a set resolution,
b) having the correct status, that is mapped to the very right column of the board,
c) being basically the same as other tickets that did not get transferred into the next sprint.
So what i want to say is: I have two almost identical issues, same issue type, same resolution amd same status. One gets taken into the new sprint, the other does not.
Can i consider this a bug? I have never had this problem before, so i am a bit confused. It does not happen very often, but it kind of messes up my team's metrics.
Thanks in advance
Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...
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