Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Mark a task as completed via email?

Hi everyone, a client is asking if there's a way to have someone send an email and for this task to be marked as completed.


basically they sometimes have 3rd party people working on their issues and need a way for them to mark set task as done.


I've been googling but I can't find anything that would work.


Thank you!

1 answer

1 accepted

2 votes
Answer accepted

Hi Esteban,

I suggest you use a mail handler to add the email as a comment on the issue that you want to close and combine that with an automation that closes the issue if the comment contains some specific word.

Thank you! that's exactly what I'm doing right now!

Automation is set now I'm figuring out the mail handler (I'm super new, my first project) thank you for the reply!

Like Gustavo Maia likes this

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events