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Is there anyway to import or config multiple lists by files to a dropsown field?

Chialing Kao
I'm New Here
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Mar 21, 2023

For example。

I have a drop down field named “product”. And this field might have more than hundreds values for use to pick when creat a ticket.

Can I use a file list to import to expand the product list instead of addind products one by one?

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Florian Bonniec
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 21, 2023

Hi @Chialing Kao 

 

What I do on my side is using Scriptrunner, you have a built in script for that.

If you do not have this app you can create an issue in a project, then update "product" for the issue using a csv import. If you are admin and using External import feature, it will create the missing options, then delete the issue.

 

Regards

Chialing Kao
I'm New Here
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Mar 22, 2023

Thank you for reply.it works. 

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