Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Import into Custom Fields for Next-Gen Projects


I have been unable to import any datatype into a custom field. Simple text string, number, label, multi choice. The same fields import fine into a classic project. So is the reality that CSV import into custom fields are just not supported in next-gen projects at this point?

1 answer

1 accepted

0 votes
Answer accepted

Hello @Sven Delmas

Thank you for reaching out.

Indeed, there are some bugs in Jira Next-gen that causes the CSV import/export functionality to don't work as expected. They are caused due to the Next-gen architecture which uses unique identities for each project, so they are not properly mapped in the External system import.

You can check the link below for more details:

Unable to perform direct migration of the project from cloud to cloud due to CSV import bugs with Next-Gen projects 

Feel free to vote and watch the bug to increase its priority and also receive notifications about its fix implementation.

While we work to fix those bugs, a workaround would be to import your issues to a Classic project and use the guide below to migrate to Next-gen:

Migrate between next-gen and classic projects 

Let us know if you have any questions.

I am also facing problems importing short text custom fields onto next-gen projects.

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events