I have been unable to import any datatype into a custom field. Simple text string, number, label, multi choice. The same fields import fine into a classic project. So is the reality that CSV import into custom fields are just not supported in next-gen projects at this point?
Hello @Sven Delmas
Thank you for reaching out.
Indeed, there are some bugs in Jira Next-gen that causes the CSV import/export functionality to don't work as expected. They are caused due to the Next-gen architecture which uses unique identities for each project, so they are not properly mapped in the External system import.
You can check the link below for more details:
Feel free to vote and watch the bug to increase its priority and also receive notifications about its fix implementation.
While we work to fix those bugs, a workaround would be to import your issues to a Classic project and use the guide below to migrate to Next-gen:
Let us know if you have any questions.
Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events