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How to set permissions so only specific users can finish/close issues in a project? (Next-gen)

We have recently begun transitioning to next-gen projects, but have run into an issue where any of our users can move a an issue anywhere they want along the project workflow. Previously we had it were after the assignee marked the issue as "resolved", the reporter would get a notification and would be able to check that it was actually resolved, and mark the issue as "Verified". 

Currently, any user in the project can complete and issue from To-do -> Verified. This is highly problematic for our workflow structure, and creates lots of problems for us. I couldn't find any permission scheme for whether a user is allowed to close/resolve issues, and it seems the only option is for whether or not they can transition issues at all! 

Is there any kind of workaround to this, or another permission or setting I am missing?


Thank you

User Access Permissions.pngUser Workflow Transition Options.png

1 answer

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Answer accepted
Ollie Guan Community Leader May 14, 2020

Hello @hesam ebrahimi ,

In next-gen project, "transition any issue" is a combination of the Transition Issues, Resolve Issues, and Close Issues permissions in classic projects.You can't continue to split them.

Create an issue in support system and the Support engineers will confirm the problem, collect full details, and report it to development.

Create an issue in support system and the Support engineers will confirm the problem We have training resources to help you learn the basics of issues—the building blocks of any Jira Cloud project.

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