We have recently begun transitioning to next-gen projects, but have run into an issue where any of our users can move a an issue anywhere they want along the project workflow. Previously we had it were after the assignee marked the issue as "resolved", the reporter would get a notification and would be able to check that it was actually resolved, and mark the issue as "Verified".
Currently, any user in the project can complete and issue from To-do -> Verified. This is highly problematic for our workflow structure, and creates lots of problems for us. I couldn't find any permission scheme for whether a user is allowed to close/resolve issues, and it seems the only option is for whether or not they can transition issues at all!
Is there any kind of workaround to this, or another permission or setting I am missing?
Hello @hesam ebrahimi ,
In next-gen project, "transition any issue" is a combination of the Transition Issues, Resolve Issues, and Close Issues permissions in classic projects.You can't continue to split them.
Create an issue in support system and the Support engineers will confirm the problem, collect full details, and report it to development.
Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...
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