Exporting a Paragraph field to Excel results in blank row



So I'm exporting a backlog containing the Key, Summary (paragraph), Description (paragraph) and two custom paragraph fields (User Story and Acceptance Criteria). however, after the export the Acceptance Criteria field is blank. There are no special rules set up for the field. It is a normal paragraph field just like all the others. We are on JIRA cloud using a next-gen board

Any suggestions would be helpful



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