I have a user who is trying to create an issue from an html link, by way of clicking on the link and being taken to the create issue screen for their project, which is a next-gen project.
I found an answer here: https://community.atlassian.com/t5/Jira-Software-questions/Help-creating-a-link-to-create-a-new-issue-in-Jira/qaq-p/806678 where the solution was to get the id of the issuetype and the id of the project and input them in to the correct id slot such as,
I am having a hard time figuring out how to find the pid of a next-gen, if it exists. Am I going about this the wrong way with the next-gen (terrible solution) project? Or is there another way to create a next-gen ticket from a link?
The user just want to drop this into anything, chat window, email, confluence page, etc.
Jira is a powerful tool that helps teams to plan, manage, and report on their work. We love using Jira, especially for its ability to track issue progress. But how to monitor the...
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