I am trying to create a link so that users can create an issue from our intranet that directly opens a ticket in Jira.
Can someone please point me in the right direction to a guide.
All the best tony
If you still need this you can use this format for the link -
You need to use your own issueType id and project id.
I had a hard time finding the project ID in Cloud so if you need that -
In JIRA Cloud, I had a difficult time with the steps above but here is what worked for me:
Here is the URL I used, for instance:
I don't have admin permissions on our Jira. I couldn't go to administration section. I was able to retrieve project ID from the drop-down menu.
Kindly have a look at the Issue collectors. It is a built in feature. It lets you create links for creating tickets in Jira from external resources.
Or you can draw your own form and use Jira Rest Api to create tickets. Here is a refrence to Jira Rest Api.
The issue that the issue collector runs a little button that then in turn links to the page, the rest API's are surely a little overkill, as the Jira create ticket form is fine. I would just like to have a link in a corporate styled button to link to the create a ticket.
I thought this would be a simple task, however it seems that we have to make a custom form to then link and submit to Jira. Have I got that wrong?
Jira has rest API's. Using which you can create issue in Jira from your applications. Below link might be helpful for you
Use the Jira Command Line Interface in a script run on a scheduled basis.
With the CLI you can do something like this example from it's docs:
jira --action createIssue --project "servicedesk" --type "bug" --summary "userflow" --field "custom-multi-select" --values "a,b,c"
For more information about issue collector please visit the below link
Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events