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I am trying to create a link so that users can create an issue from our intranet that directly opens a ticket in Jira.
Can someone please point me in the right direction to a guide.
All the best tony
If you still need this you can use this format for the link -
You need to use your own issueType id and project id.
I had a hard time finding the project ID in Cloud so if you need that -
In JIRA Cloud, I had a difficult time with the steps above but here is what worked for me:
Here is the URL I used, for instance:
I don't see the difference, unless you mean that clicking the Create button shows a modal (popup) window in the browser?
Hi @Stefan I see what you mean now.
I had created my URL from Jennifer's (above, 2019-02-22). I see that the Create button does a POST and its URL path looks quite different:
Does anyone know how to use a GET to get the new UI experience that @Stefan pointed out?
Did you have any luck with resolving this problem?
One thing that old UI is missing is the option to upload images in text fields. This option is present when new issue is created via Create button. I have no issues that the GET link opens old UI, but it should at the bare minimum offer the same functionalities.
I don't have admin permissions on our Jira. I couldn't go to administration section. I was able to retrieve project ID from the drop-down menu.
I don't have administrator rights so couldn't get to configuration section. This is the url you can use to get Project ID --> https://jira_url/rest/navigation/4/sidebar?projectIdOrKey=PROJECT_KEY
You need to replace PROJECT_KEY and jira_url
Kindly have a look at the Issue collectors. It is a built in feature. It lets you create links for creating tickets in Jira from external resources.
Or you can draw your own form and use Jira Rest Api to create tickets. Here is a refrence to Jira Rest Api.
The issue that the issue collector runs a little button that then in turn links to the page, the rest API's are surely a little overkill, as the Jira create ticket form is fine. I would just like to have a link in a corporate styled button to link to the create a ticket.
I thought this would be a simple task, however it seems that we have to make a custom form to then link and submit to Jira. Have I got that wrong?
Jira has rest API's. Using which you can create issue in Jira from your applications. Below link might be helpful for you
Use the Jira Command Line Interface in a script run on a scheduled basis.
With the CLI you can do something like this example from it's docs:
jira --action createIssue --project "servicedesk" --type "bug" --summary "userflow" --field "custom-multi-select" --values "a,b,c"
For more information about issue collector please visit the below link