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Custom fields empty when moving between next-gen projects.

Avash Chitrakar
Avash Chitrakar Oct 27, 2021

So I'm trying to move tickets from one Next-gen project to another but looks like the custom fields are not retained even when I choose the "retain" option. Has anyone had any luck with bulk moving issues from one NG to another?

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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Mar 28, 2023

Hi @Avash Chitrakar 

Custom fields: If you customized the fields that appear on your team-managed issue types, you'll need to have a Jira admin recreate these fields in your new team-managed project as the data stored in these fields will be lost.

Are u sure that fields have been created with the same name/type in the target project?

Fabio

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