Hi @Michelle Dunn ,
This feature is indeed not working at the moment. We do have the below bug ticket open in order to track this issue in our system:
As you can see the bug has been added to the short term backlog. You may want to vote for it and set yourself as a watcher so that you will be notified in case of any update/progress.
The bug will be addressed according to the Atlassian Cloud bug fixing policy.