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I have been using the recommended format to add external links in comments in Jira Issues: [Google|www.google.com]. This should just appear as the word Google as a link, but instead [Google|www.google.com] appears in the comment. Is there a different way I should be formatting links?
Hello @Allison Olsen
Welcome to the community.
Were are you finding the recommendation about formatting a link?
I found it on a page talking about Wiki Rendering.
https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=links
But the new issue view in Jira Cloud doesn't use Wiki rendering. Instead it uses markdown rendering.
Documentation for Markdown rendering is found here:
https://support.atlassian.com/jira-software-cloud/docs/markdown-and-keyboard-shortcuts/
That document shows this as the correct format. I tried and this does work.
Does my answer address your issue? If so, please mark the Answer as Accepted. This helps other community users find the posts that have working solutions.
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Hello @Allison Olsen ,
Welcome to the community!
The link should be in URL format:
[Google|http://www.google.com]
You need to add http:// to the url.
Regards,
Seif,
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Hi @Allison Olsen welcome to the Atlassian Community!
Have you included the https:// protocol in your URL?
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Do all users have the same issue?
Have you tried adding a space or return/enter after the link?
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