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Adding external links in Comments

I have been using the recommended format to add external links in comments in Jira Issues: [Google|www.google.com].  This should just appear as the word Google as a link, but instead [Google|www.google.com] appears in the comment.  Is there a different way I should be formatting links?

3 answers

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 01, 2022

Hello @Allison Olsen 

Welcome to the community.

Were are you finding the recommendation about formatting a link?

I found it on a page talking about Wiki Rendering.

https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=links

But the new issue view in Jira Cloud doesn't use Wiki rendering. Instead it uses markdown rendering.

Documentation for Markdown rendering is found here:

https://support.atlassian.com/jira-software-cloud/docs/markdown-and-keyboard-shortcuts/

That document shows this as the correct format. I tried and this does work.

Screen Shot 2022-12-01 at 12.47.02 PM.png

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 05, 2022

@Allison Olsen 

Does my answer address your issue? If so, please mark the Answer as Accepted. This helps other community users find the posts that have working solutions.

Like Dave Mathijs likes this
0 votes
Seifallah Bellassoued
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Dec 01, 2022 • edited

Hello @Allison Olsen ,

Welcome to the community!

The link should be in URL format:

 [Google|http://www.google.com]

You need to add http:// to the url.

Regards,

Seif,

0 votes
Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 01, 2022

Hi @Allison Olsen welcome to the Atlassian Community!

Have you included the https:// protocol in your URL?

Yes, I have and still have the same issue.

Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 01, 2022

Do all users have the same issue?

Have you tried adding a space or return/enter after the link?

Like Ahmed ABDELLAOUI likes this

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