Adding external links in Comments

[Allison Olsen]

I have been using the recommended format to add external links in comments in Jira Issues: [Google|www.google.com].  This should just appear as the word Google as a link, but instead [Google|www.google.com] appears in the comment.  Is there a different way I should be formatting links?

[Trudy Claspill]

Hello @Allison Olsen 

Welcome to the community.

Were are you finding the recommendation about formatting a link?

I found it on a page talking about Wiki Rendering.

https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=links

But the new issue view in Jira Cloud doesn't use Wiki rendering. Instead it uses markdown rendering.

Documentation for Markdown rendering is found here:

https://support.atlassian.com/jira-software-cloud/docs/markdown-and-keyboard-shortcuts/

That document shows this as the correct format. I tried and this does work.

[Trudy Claspill]

@Allison Olsen 

Does my answer address your issue? If so, please mark the Answer as Accepted. This helps other community users find the posts that have working solutions.

[Seifallah Bellassoued]

Hello @Allison Olsen ,

Welcome to the community!

The link should be in URL format:

 [Google|http://www.google.com]

You need to add http:// to the url.

Regards,

Seif,

[Dave Mathijs]

Hi @Allison Olsen welcome to the Atlassian Community!

Have you included the https:// protocol in your URL?

[Allison Olsen]

Yes, I have and still have the same issue.

[Dave Mathijs]

Do all users have the same issue?

Have you tried adding a space or return/enter after the link?