First, forget multiple-assignees. It doesn't work in real life and JIRA sensibly does not support it. There's a single user as the assignee (it is, of course, absolutely fine to create custom fields to enable something to be associated with many users or groups, but the assignee is single)
For the single assignee, there is a simple allocation method built in. You can automatically assign to the project lead or a component lead - have a look at each project's components section to set that up.
You can also assign people with simple post-functions on transitions, but these are a bit rigid (it'll always assign to Dave, there's no rules for making decisions)
If you're willing to install add-ons, or code, you have a lot of options for assignee decisions though.
We're looking for participants for another workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sh...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs