can you link jira to crm?

[Afshin Baktashi]

This question is in reference to Atlassian Documentation: Managing access to your service desk

Hi,

Can you integrate JIRA to a CRM application? it is kind of nice to be able to track ticket history against a customer record and billing/subscription details? 

thanks,

Afshin

[Maarten Arts · Accepted solution]

Hi Afshin,

Is there a particular CRM that you would like to link to?

You might be interested in Atlas CRM, which does not connect to an external CRM system, but instead adds CRM functionality to JIRA Cloud itself. You can find more information here: https://marketplace.atlassian.com/1213313

Cheers,
Maarten 

[Afshin Baktashi]

Thanks Maarten, I will check it out. looks good.

[Afshin Baktashi]

Thanks Nic. A lot of them are not supported in the cloud.

Afshin 

[Nic Brough -Adaptavist-]

Yes, there are ways to do this.  Look for add-ons that match your CRM in http://marketplace.atlassian.com to start with.