Why can't some users VOTE on an issue when others can?

Under General Configurations, I have the option of "Allow users to vote on issues" turned ON, why can some users vote on an issue where others can not? I though initially it might be because of the permission scheme and/or what groups the users were in, but both users are not in the project's workgroups where one of them can vote, where the other can not.

9 answers

1 accepted

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Reporter cannot vote on an issue. Every one else should be able to vote, once logged in.

User who could not vote, was not the issue reporter

Sounds like a bug but a screenshot might explain it better. Someone else might be able to help too.

Thanks for trying to help. I am actually asking for a screen shot from the users saying they can't vote. They say they are not the reporter, but that should confirm it or not.

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So the reporter on an issue can't vote for the issue. Why does that restriction exist and can it be changed?

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Thanks!! You are correct reporter can not vote.

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We consider the initial report of an Issue to be an implicit vote; therefore, it would be redundant for a Reporter to vote up her own Issue.

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Is there a way to change that behavior locally? A user may have reported multiple issues, but for this round of voting wants to vote for just 2 of them.

I think the best suggestion would be to file a Feature Request.

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It appears that a Feature Request has already been submitted and shot down - see JIRA-1651 and JIRA-8885. For anyone else interested in this issue who wants to get this 'feature' changed, add your comments to JIRA-8885.

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If you really insist on getting your vote in, simply switch the reporter, add your vote, and set the reporter back.  It is as other mentioned redundant though. 

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In fact, the reporter can be just someone entering an issue detected by someone else that may even not have access to the system. The reporter in this situation is just reporting, without expressing any preference. The reporter may not even agree with the issue, but is obliged to log it anyway.

Later, the reporter assumes a role of voter by choosing which of the issues logged he or she thinks more important.

This restriction to me is just extra code without any value to the user experience. 

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I have submitted a ticket about this. https://jira.atlassian.com/browse/JSWCLOUD-17007.

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