What is the difference between "Not a bug" and "Invalid" in Jira Resolution?

Hi,

Please let us know the exact differnce between "Not a bug" and "Invalid" in Jira Resolution and when it should be used?

Thanks,

Aravind

2 answers

This widget could not be displayed.
Depends on your business process. Resolutions are defined by you and your administrators, it's up to you what they mean (or if you are referring to someone else's Jira of which you are an end user, then ask them what they mean. My guess would be invalid means the issue report Is nonsense in some way, and 'not a bug' means the issue makes sense, but the system is doing what it is designed to)
This widget could not be displayed.

Hi Aravind,

I would think 'Not a Bug' would be associated to something the QA/User thougt was a bug but it's actually the expected behaviour, whereas an 'Invalid' bug would be something that may actually be a bug but nto related to the project where the ticket was created, or environment related.

Having said that, when you are using JIRA the definition on those resolutions are entirely up to your instance/project admim.

Cheers

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

140 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you