What is the difference between "Not a bug" and "Invalid" in Jira Resolution?

Hi,

Please let us know the exact differnce between "Not a bug" and "Invalid" in Jira Resolution and when it should be used?

Thanks,

Aravind

2 answers

0 votes
Depends on your business process. Resolutions are defined by you and your administrators, it's up to you what they mean (or if you are referring to someone else's Jira of which you are an end user, then ask them what they mean. My guess would be invalid means the issue report Is nonsense in some way, and 'not a bug' means the issue makes sense, but the system is doing what it is designed to)
0 votes

Hi Aravind,

I would think 'Not a Bug' would be associated to something the QA/User thougt was a bug but it's actually the expected behaviour, whereas an 'Invalid' bug would be something that may actually be a bug but nto related to the project where the ticket was created, or environment related.

Having said that, when you are using JIRA the definition on those resolutions are entirely up to your instance/project admim.

Cheers

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