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What do we need to do to get File Uploads working in our cloud instance?

Marshall Evans
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April 6, 2017

Currently when we try to attach a file via drag and drop or browsing directly to the file we are getting the following error:

An error occured while attaching TEST.jpg: com.atlassian.jira.issue.attachment.store.media.MediaApiStreamAttachmentStore$FailureMediaApiResponseException: [AttachmentUploadFailure] Could not upload temporary attachment Failure: Failure{cause=javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake, reason=TRANSPORT_ERROR, message='null', httpStatusCode=null}

We noticed this just started over the past couple days and haven't been able to find a solution online.

1 answer

0 votes
Alistair Granger
Contributor
April 6, 2017

We've had this happen too - started a couple of hours ago.

 

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