Story Points Missing


We run projects using Agile boards etc - however for the last few months any new project created - even if it is created through the OnDemand project and board wizard will NOT show story points next to the stories in the backlog. I've followed all the online tips about configuring the board (however it seemed to be correct).

We're having to use Business Points as a poorman's substitute in the meantime.

Why have they dissappeared? How do I bring them back?

Many thanks,


1 answer

1 accepted

Hi Alex,

Couple og things to check, can you please check your 'Custom Fields' configurations, check if the contexts is set to global. Also check the issues associated with this field.



Hi Omar,

You're a life-saver - this appeared to have been linked to only a fixed list of projects (the ones we first used when adopting grasshopper) I've switch it to global and shazam.

Many thanks,


No worries mate, gald to hear that ;)

Suggest an answer

Log in or Join to answer
Community showcase
Louis De Jaeger
Posted Thursday in Off-topic

Friday fun: your best joke

Hi all Lets make this Friday fun really fun and post one (or more) of your best jokes! The joke can be about an Atlassian product, or just a really fun joke you want to share! I’m not the best j...

178 views 12 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot