It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Slow performance/non-responsive since upgrade to 5.7.2


We upgraded to 5.2.7 (from 5.0.4) over the weekend. Since then, users are complaining of JIRA hanging - actions like transferring tasks etc do not complete (popup showing progress just stays there). Then if they cancel the popup, the action appears to have been completed.

2 answers

Appears to be a browser display issue more than anything else -

JIRA is updating as normal, but the windows shows it to be still working

Workaround for now: while the screen looks like it’s still busy, open another tab for the same JIRA and u’ll see the update has taken place

0 votes
Janet Albion Atlassian Team Mar 03, 2013

Hi Steven,

Since it's seems that it slow in the browser side, does it happen to all browser types ? Have you tried different browser version ?

Just to confirm, check if it is also same behaviour with:

  • Base URL match the URL access by user
  • direct access (bypassing the network configuration eg: proxy)
  • does it always slow or only slow during certain time of the day ?
  • does all issue operation is slow ?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Next-gen

Keyboard shortcuts have arrived for next-gen projects!

...ollected feedback from users around the lack of shortcuts, and we’re here to address that: In next-gen projects, I miss the keyboard shortcuts badly. This is particularly true on the Board, but also i...

102 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you