Search for a user in Active Directory


I cant find a solution to this. In my Jira i have added our company AD, and users validate with their samaccountname. Now when i want to assign an issue to eg. John Nielsen, i need to know his Samaccountname to look him up.(which is nielsenj in our company).

Can i search for their full name when assigning, instead of samaccountname?

2 answers

1 accepted

I think you don t have the "Browse Users" Permission, so the autocomplete for his realname won t work.

Thank you very much, it was the browse users permission. Its working now.

Hi Jannik, actually that should be like this by default. You may need to check if the field User Display Name Attribute in your directory in JIRA is mapped to the correct attribute in your LDAP (displayName by default in AD) and that the user has the correct information in this attribute.

I hope it helps.


Suggest an answer

Log in or Join to answer
Community showcase
Jason Wong
Published Tuesday in Agility Beta

Welcome to agility

Every team in the world is unique, and so   Atlassian believes   that each and every team's best way of working  needs to  be molded to their unique circumstances  – ...

398 views 6 16
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot