Re-Index Issue Jira 5.2.5

Hi,

We are facinng re-indexing issues in the Jira version 5.2.5. The problem is as follows.

1. We have a Postfunction(Customised), which copies certain values from Parent CR to Child CR(Child CR is given as the input field, in the closed transition screen), when Parent CR is Closed.

2. When we query for the issues which are "not closed", along with the issues which are in "not closed" state, the Parent CR also shows up in the issue Navigator, with the status as "Open". But when we navigate to the parent CR, the CR has the status "Closed".

Please Help

Thanks

3 answers

0 votes
That sounds like the post-function is breaking the indexing on the Parent CR "close issue" transtion. Questions - do the custom fields get updated ok on the child issues? What does the log file show? And are you doing anything involving the status of parent or child at all in the plugin?

By Moving the PostFunction just above the built-in re-index function. The issue is solved. Yes, the child issues get Updated. The Log does not show anything, which gives a hint.

In the Previous Version(Jira 5.0.4), this customised Post function was placed at top position, same configuration change was made use, in this version too.

Thanks

Binisha

Thanks Prasad.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published 38m ago in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

30 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you