I have auto complete automatically on when I use the jql advanced search. One of my co-workers had it but now does not. We can't figure out how to allow him to have auto complete turned on again. It is not turned off on a system level.
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November 13, 2012 edited
Your co-workers might have disabled the auto-complete by accident which is located below the JQL query box. The image in here might help. If all the JIRA users doesn't seems to have the auto-complete feature, then your Admin might have disabled the JQL auto-complete in the System > General Configuration.
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