On Call Support

Do you have On Call Support Facility? if yes, then pleae share the details.

2 answers

0 votes

Well, I'm doing some for some of our clients, but I can't speak for the rest of the people here

I think you need to specify what systems you're asking for support for.

we have downloaded the jira and stash trail inorder to show it to our manageme , but we are facing proble with getting the setup. Therefore we would need your help to setup both and make them working .
0 votes

We are not Atlassian support. We are end-users. We can try to help you if you tell us what the errors are (start with a look at your logs, and tell us where you have not followed the Atlassian documentation)

If you want support from Atlassian, see https://confluence.atlassian.com/display/Support/Atlassian+Supportbut be aware that they do not do "on call" to help you muddle through installation, it's only for installed production systems (and even then, you'll need to go through the information gathering phase to raise an issue before they will call you back)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published 2 hours ago in Agile

How Scrum works? It starts with training and education

To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?”  That question applies to both implementation and improvements on the Scrum framew...

28 views 1 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you