What version of GreenHopper are you using?
From version 6.1.2 and above, in Plan Mode, you should be able to right click on an issue in a sprint and select the option "Remove from Sprint".
In Work or Plan mode, from the issue detail panel, click the cog and you should see an option to "Remove from Sprint" in the drop down menu. If this doesn't appear, it's usually because you're not logged in or don't have the right permissions to schedule issues.
To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?” That question applies to both implementation and improvements on the Scrum framew...
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