Merging your JIRA Studio and Google Apps user bases

Hello,

I would like to integrate our Google Apps wirh our Atlassian onDemand.

I have read al the Wiki about on the Atlassian page:

http://confluence.atlassian.com/display/JIRASTUDIO/Migrating+to+Google+Apps;jsessionid=6A823B085476CF37D4ED1C751F20DB98

http://confluence.atlassian.com/display/JIRASTUDIO/Merging+your+JIRA+Studio+and+Google+Apps+user+bases

But I have a still one question that I could find an answer for it.

Sadly, I cant change the username in our Atlassian onDemand and I cant also change the username in our Google Apps (because of the email Address and our customers). So in both services I have a different username (e.g. Atlassian: paul, Google Apps: paul.shiver ). Can I still use the Google Apps integration? What will happen if i merge 2 different usernames?

I want to have also in Atlassian the same username as I have in Google Apps. How can I do it?

thx

Martin

1 answer

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Bruno Rosa Atlassian Team Jul 24, 2013

Hey Martin, before answering your questions, I'd like to point out that the integration between Atlassian OnDemand and Google Apps has changed a bit since you posted this "answer". You can find more about those changes here - https://confluence.atlassian.com/display/AOD/Changes+to+your+Google+Apps+User+Synchronisation+FAQ

Also, here is the current doc about the integration between AOD with GApps - https://confluence.atlassian.com/display/AOD/Managing+users+and+groups+with+Google+Apps?from=j4CQFg

You have to bear in mind that the integration will not work for users that don't have the same username in both systems. If you wish to change the usernames of your users on JIRA's side to match the usernames from Google, you will have to follow the steps described on this KB - https://confluence.atlassian.com/pages/viewpage.action?pageId=298979005

Hope this helps.

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