Jira Mobile Connect not sending from device

We're having an issue with our app, while we were developing the app JMC was working fine. Now we have an issue where you can't create an issue from a phone. I can create one from the Simulator and I can create one using the beta Android version, but when I try send from my phone I get the "Feedback in Transit!..." alert and "-[JMCRequestQueue doFlushQueue:] Ignored queued item as send process is in progress". The device is on wifi and the app itself can run fine so I know it isn't an internet availability issue, the simulator and device are running the exact same build so the JMC settings are fine, the issues from the simulator and the Android devices are showing so it isn't a problem with jiraconnectuser. Anyone have any ideas what could be wrong?

2 answers

1 accepted

This widget could not be displayed.

We found the error, the DEBUG flag wasn't set in the Release version so it was trying to send an empty Log file and causing a crash in JIRA.

This widget could not be displayed.
Ahmad Danial Atlassian Team Feb 04, 2013

Hey there, Matt.

I would recommend you to contact the plugin vendor directly and address the issue that you are experiencing with the plugin. This will ensure a timely response and they will definitely be the best point of contact.

Email: sf-ecosystem@atlassian.com

Unless there are other users have bumped into the same issue, they might be able to share their thoughts on this issue.

Warm regards,

Danial

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

151 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you