Um, this is a follow-on question as https://answers.atlassian.com/questions/73055/auto-routing-of-issues-based-on-rules
Talking about "issue routing" without the context is unclear - Savitri is looking for ways to handle automatic assigning of issues to people. The previous question mentioned the built-in "component/project/default" assignee stuff, and the use of JEMH for emails, but I'd assume that they aren't what Savitri needs.
Thanks Nic. Iam looking for ways to route the ticket. The component answer given in the post is a simple routing. Iam looking for more advanced routing. Our company has a intelligent routing system. So wanted to know how easy it is to integrate JIRA with existing routing systems
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs