This question is in reference to Atlassian Documentation: Troubleshooting JIRA Problems in JIRA Agile
I am trying to import Story issues from CSV and the import process just seems to not work once you click Validate or Begin Import buttons. Did that break in one of the latest versions? A blank browser page is presented and nothing is spinning or acting like it is even doing anything. We are using JIRA 7.1.7 and attempting to use the standard Import Issues from CSV function; not using any plug-in.
I'm also experiencing this issue in version 7.1.7. The jiraservicedesk logs indicate the following error:
21-Jul-2016 11:29:23.176 WARNING [http-bio-8443-exec-13] org.apache.catalina.connector.Response.sendRedirect Failed to redirect to [https://ALTASSIANURL:8443/secure/admin/ImporterLogsPage!import.jspa?externalSystem=com.atlassian.jira.plugins.jira-importers-plugin:bulkCreateCsv&atl_token=ATLA-SSIA-ANTO-KENS|54cfa9a3a6ff91f71f068106fed75c22581d6ae6|lin]
java.lang.IllegalArgumentException: Illegal character in query at index 188: https://ATLASSIANURL:8443/secure/admin/ImporterLogsPage!import.jspa?externalSystem=com.atlassian.jira.plugins.jira-importers-plugin:bulkCreateCsv&atl_token=ATLA-SSIA-ANTO-KENS|54cfa9a3a6ff91f71f068106fed75c22581d6ae6|lin
And now, I see that Issue Type is no longer a JIRA field that can be mapped. The only way to use the importer now is to import issues into the default type for the project which is NEVER the issue type I need to import. Atlassian really broke this feature now to the point of it being unuseable.
Every team in the world is unique, and so Atlassian believes that each and every team's best way of working needs to be molded to their unique circumstances – ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot