How to export data from one instance to another?

This question is in reference to Atlassian Documentation: Exporting issues

1. What are the prerequisites need to be considered while exporting data from one JIra instance to another JIRA instance? (cloud to server)

2. How to export data from Mastero to JIRA

1 answer

  1. When it comes to JIRA cloud to server i am not fully confident, but i recently moved JIRA 6.2.1 server to a JIRA 6.3.15 server and noticed a bunch of stuff i assumed would just work. What i did: installed a brand new setup of JIRA 6.3.15, set it up on external database, installed all plugins we depended on, imported XML dump from old server, reindex and once restarted.. All plugins where still missing and had to be manually added once again. I am not sure if this applies to cloud as well, but if it did on server to server, i can only assume that. Also, cacerts will be replaced, server.xml (with custom ports setup), (assigned memory settings) that all have to be reapplied.
  2. Do not know Mastero..


Did you have any issues with the external database after import your XML onto the new instance? You mentioned having to add plug-ins again, but does the same apply to your external database?

Suggest an answer

Log in or Join to answer
Community showcase
Jason Wong
Published Tuesday in Agility Beta

Welcome to agility

Every team in the world is unique, and so   Atlassian believes   that each and every team's best way of working  needs to  be molded to their unique circumstances  – ...

465 views 8 16
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot