How do I turn off email notifications

Our production instance of JIRA is sending out multiple email notifications for every activity.

How do I turn off email?

3 answers

1 accepted

All fixed now, phew.

0 vote

Hi Kevin,

You can simply change the notification scheme on your project administration screen or you can disable the whole outgoing mail server, stopping JIRA from sending any emails.

Hope this helps,


Thanks, but it's the whole JIRA system.

Ok Kevin.

Depending on your JIRA version you should have a Disable button to stop the outgoing mail server (JIRA 5.2.x). If you don't have the Disable button, you'll need to remove the whole mail server configuration.

In my case, despite disabling all notifications and disabling SMTP details whenever a new ticket is created via incoming email; the sender gets an email notification. 

I want to disable this auto email notification. Can anyone help ?

Hi Marcus

A disable email button would have been wonderful but we are not yet on v5.2.

anyway, the mystery of multiple emails has now been solved.

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