How can I render HTML comments from Salesforce in JIRA OnDemand

We are using the Customware Salesforce/JIRA connector. All our Salesforce comments are in HTML format, so when they are synced to JIRA via the connector, they get rendered as plain text and we see the mess of HTML tags in the comment instead of the proper HTML contents.

Customware informed us that the only solution to this is the JEditor plugin?

Is this the solution, and if so, how do we enable that plugin for OnDemand.

Help greatly appreciated, thanks,

Graeme

1 answer

1 accepted

0 votes
Accepted answer

A workaround is possible..

This can be done with a piece of javascript. Custom fields allow html in their description so you can embed a javascript into your JIRA issue view page.

A simple function can go through the comments and convert &lt; to < (and &gt; to >) for Salesforce comments.

P.S. we also want Atlassian to add JEditor to their OnDemand plugins portfolio :)

Cheers,

Alex

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Thursday in Agile

How Scrum works? It starts with training and education

To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?”  That question applies to both implementation and improvements on the Scrum framew...

195 views 3 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you