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GitHub commit displays in activity but actions aren't taken

Matt Landers
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 4, 2014

I hooked our Agile OnDemand account to our GitHub account and enabled smart commits. The commit shows up in the activity for the issue, but it does not advance the issue, show the comment in comments, or update the remaining time.

What are some things I can try to get this working?

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AgentSmith
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 29, 2014

First ensure the syntax is correct: https://confluence.atlassian.com/display/AOD/Processing+JIRA+issues+with+commit+messages

As for transitioning issues, take a look at Triggers, which is a component/option in your workflow:

https://confluence.atlassian.com/display/AOD/Advanced+workflow+configuration#Advancedworkflowconfiguration-tri