Error while connection to jira & SLAdiator

i have installed SLAdiator plug-in for jira 5.2.11, SLAdiator tab is also enabled but i am getting error(Problems with connection to SLAdiator: Connection refused) while clicking on save & test button

5 answers

Adding the correct tag will give you more attention. I've done it for you.

is there any way to resolve this error ?

Start with a close look at the configuration - are you sure it's correct? If so, then you should move on to reading the log file. The error you are seeing is aimed at your end-users, it's not got a lot of detail, but the log should have a lot more detail (you can work out where the log is by going to the "system information" page)

actully i am getting the following error in the log file

2014-07-01 17:06:13,501 http-bio-8080-exec-5 WARN shreyak 1026x642x1 4uh2ol 0:0:0:0:0:0:0:1 /rest/plugins/1.0/product-version [atlassian.upm.pac.PacClientImpl] Error when querying application info from MPAC: com.atlassian.marketplace.client.MpacException$ConnectionFailure: org.apache.http.conn.HttpHostConnectException: Connection to https://marketplace.atlassian.comrefused

2014-07-01 17:06:13,510 http-bio-8080-exec-16 WARN shreyak 1026x644x2 4uh2ol 0:0:0:0:0:0:0:1 /rest/plugins/1.0/pac-status [atlassian.upm.pac.PacClientImpl] Error when querying application info from MPAC: com.atlassian.marketplace.client.MpacException$ConnectionFailure: org.apache.http.conn.HttpHostConnectException: Connection to https://marketplace.atlassian.comrefused

0 votes

That's nothing to do with this problem, unless you've configured SLAdiator to connect to the marketplace instead of where it's supposed to look.

Could you look in your logs for Sladiator related errors?

no, I am not getting any Sladiator related errors

Well, we're a bit stuck then - it's not able to connect to Sladiator, and the only error you're getting is "connection refused". That implies that you're not giving it the right credentials, or that the Jira server simply can't reach Sladiator.

The fact it can't reach the marketplace as well implies that there's a network issue with Jira going out to the internet in general - I think you need to look at your network setup.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published 6 hours ago in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

48 views 0 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you