Error time since issues gadget

[AMRANE Hacene]

Hi all;

I would like to use a "time since issues gadget" in my dashboard, my problem is that i have 0 issues as result whene i use a customfield in the configuration of the gadget, whene i verify the returned JQL request of the gadget, the request syntax is incorrect!!! "project = GDS AND customfield_11097 >= -30d".

any idea to resolve this?

[Jobin Kuruvilla [Adaptavist]]

Try the JQL on the issue navigator (Advanced Searching) and see what error you are getting!

[Jobin Kuruvilla [Adaptavist]]

Copy paste the same in Issue Navigator instead of clicking on that link. Is customfield_11097 a Date field? If so, the syntax looks right to me!

[AMRANE Hacene]

When i clic on the link of the returned result of the gadget, the syntax of the returned request is incorrect!!! it uses customfield_11097 in the request wich is the source of the error, when i use "created" in "Date Field" field, all is right.

[AMRANE Hacene]

project = GDS AND cf[11097] >= -30d is correct but not project = GDS AND customfield_11097 >= -30d wich is generated by the gadget "time since issues gadget" when configured!

[Jobin Kuruvilla [Adaptavist]]

Ah I see. It is an issue in the plugin. You will have to raise it with the Atlassian then! It doesn't seem to work with Date custom fields.

[AMRANE Hacene]

I don't understand!! the configuration of the "time since issues gadget" need a Date custom field, it is the case!

[Jobin Kuruvilla [Adaptavist]]

That is why I said it is a Bug! I see the same behavior too. Works with standard fields but not with Date custom fields. If I were you, I will raise a support case with Atlassian.