Configuring problems - JIRA standalone installer on windows


I am configuring JIRA Windows Installer 64bits version; Below is the summary of environment info.

i5 system;16 mem RAM; Win-7 Home premium; JIRA 4.2.1.b.588 version; installed successfully

Facing problems in JIRA wizard setup 1 of 3; Below is the error: Can somebody point to the right direction please.

Could not activate indexing: org.apache.lucene.index.CorruptIndexException: Unknown format version: -11

The indexes will be placed here : C:\Program Files (x86)\Atlassian\Application Data\JIRA\caches\indexes


1 answer

I think the directories beneath C:\Program Files (x86) are not writable by programs without admin privileges - so it would be better to place the Jira Application Data somewhere else!

I suspect Thomas has nailed the core problem

There's a couple of other things I'd mention - in the long run, it would be a VERY good idea to have a dedicated and obvious place for your Jira data. Ideally, you also want to place the index on the fastest file system you can. It will work anywhere, but if you have the option to whack it on to a separate partition or even disk, do it.

I'd also avoid having spaces in your directory names. Older versions of Jira certainly didn't like it (it's more a Java thing than Jira, but still) and I don't know about newer ones. I've seen a couple of plugins that couldn't handle it too (even if the Jira they were in was working fine).

Finally, to fix your problem, once you've addressed permissions and possibly location of the index, all you need to do is re-index - even if your index is just damaged, a rebuild will give you a nice clean one. There's no need to worry about recovering it, it's all based on data copied from the database.

Suggest an answer

Log in or Sign up to answer
Community showcase

Scrum Roles Explained: the Do's and the Don'ts

Hello Community,  Today we are going to talk about the three Scrum Roles. There is the Development Team, the Scrum Master and the Product Owner. In my opinion these three are all really impo...

97 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you