Cant login

[Enda Hoolmaa]

Hi,

My Project manager is having problem loging in. He is set as an admin but cant get in.ging in. This is the error he is getting.

[Nic Brough -Adaptavist-]

Is he set up as a *system* admin, or just a project admin? (A project admin does not get "login" rights, unless they are a normal user or a system admin as well)

The error says the account is "not yet available" - how long ago did you add it?

[Enda Hoolmaa]

Hi,

He had access yesterday but not today. He cant get a new password also.

Thanks,

Enda

[Nic Brough -Adaptavist-]

Hmm, that implies someone has disabled his account. I am sort of assuming you are an admin in the system - can you go into his profile and check? If not, then you'll need to find an admin for your system (if you don't know any in your organisation, you'll need to talk to Atlassian OnDemand support directly)