1. To be able to attach files, your JIRA administrator must have enabled file attachments.
2. Make sure file attached has not exceeded 10 MB> By default, the maximum size of any one file is 10MB, although this limit can be customised by your JIRA administrator.
3. File names cannot contain any of these characters:
'\', '/','\"', '%', ':', '$', '?', '*'.
Got a similar problem, but none of Raul's hints help. A colleague tried to attach a file "FAQ.pdf", which is 170 kB in size. And he gets Reinhard's error message. Odd enough it's also a PDF. I've got admin rights and - strange enough - I can attach that file. But the colleague can't. How can that be?
Reinhard, my PDF contains JPEG images - yours, too?
It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs